Our customers opinions are important to us. This is what some of you are saying:
Monday, February 13, 2012
Many
thanks for the quick shipping on the valve I ordered! I ordered
Saturday, thinking you would ship on Monday, and I would receive it
around mid-week. To my surprise today, Monday, however, I found the
package in my mailbox when I got home. That's extremely quick service.
I appreciate it. Given your great customer service coupled with
your extremely competitive prices, I've found a new "go to" place for
appliance parts. I'll bookmark your site and certainly be back again
when I need parts.
Thanks again. GB in NC.
Sunday, February 12, 2012
Thank
you very much. I the meantime I did receive the other part I ordered
from you and it is working great. I will surely come back to you for my
future needs.
Jon
SIERRA MADRE, CA
Saturday, February 04, 2012
My oven works! Thanks for the advice and guidance. Awesome experience with your company.
Alex
Easton, CT
Saturday, February 04, 2012
Thank you for the great service. I am impressed.
I was very happy to find this part with you. You might be interested to know everyone else and my local suppliers all said it couldn't be done.
I guess maybe you showed em.
Best, Rob
Gresham, OR
Thursday, February 02, 2012
Thank You, for your excellent service. Very satisfied, Parts arrived as promised and everything is running smoothly. Would highly recommend your company.
Jim
maumee, OH
Monday, January 30, 2012
Wonderful Service
I just wanted to say "Thank You" to Dean and Cheryl for there assistance on fixing our washer. With Deans help we were able to figure out we didn't even need the part we were going to order. He saved us time and money! I will continue to purchase parts from your site with great confidence knowing that not only will I get a quality part, but help is just a phone call away!
The Foster Family
Lafayette, IN
Saturday, January 28, 2012
Hi,
Thanks so much for the good service and I'll remember this in future business.
Thanks,
Dave
Tucson, AZ
Tuesday, January 24, 2012
Folks:
I ordered Saturday and received on Monday! Incredibly fast service and the best price I could find. You guys are keepers.
Thanks,
Howard
Suwanee, GA
Tuesday, January 24, 2012
Thank you very much. My package arrived yesterday and is a perfect fit!
Roanne
Monday, January 23, 2012
The BEST customer service!
I had a dryer timer switch go bad and I found the best price on BA's web site. We had a family friend that was helping us put the replacement part in. Some how the wire locations got messed up and we couldn't find a guide anywhere on the web to get the wires on the right posts. I called BA and talked to Dean. He went above and beyond with helping me get our drying back up and running. First, he helped me decipher the engineering diagram for the timer switch to put all the wires on the correct posts, then he helped me diagnose a problem with the fuse. The price was great...but the service was even better! I will always go to BAFilterSupply.com first for all my appliance needs!! Thank you so much!!!
Todd
Nashville, TN
Sunday, January 22, 2012
Gerald,
Thank you for the timely response and assistance. I will definitely keep your company in mind should I need help in the future.
respectfully,
Aaron
San Antonio, TX
Saturday, January 21, 2012
You you doing a great job
5 stars performance based on factors below. Will recommend your company to my friends. Website: easy to use in finding parts and placing order. Order Confirmation and Tracking: Timely updates (within 24 hours). Shipment: Surprisingly fast! Part arrive in 2 days. Pricing: Very competitive.
Bill
Suwanee, GA
Tuesday, January 17, 2012
WOW...AWESOME!
PLACED ORDER SAT & ITEM RCV'D TODAY.
PLUS, I CHECKED 4 OTHER WEBSITES AND U'R PRICE WAS APPROX 50% LESS THAN ONE OF THE OTHER SITES.
BEVERLY
ROCHESTER, MI
Saturday, January 16, 2012
Shipping was fast and parts were packaged well. Best price on the net (even cheaper than searspartsdirect.com). Glad to have my dishwasher working again. Will be back. :)
James
Walls, MS
Sunday, January 15, 2012
I received the two burners that I ordered. They are perfect. I have searched for years for these burners and by some miracle I found your site. I know a few people with the same stove so I'll pass it on. Thank you. All I need to find is a new top which I can't find and I would be set.
Sherry
Saturday, January 14, 2012
Thank you very much and I'm sure we'll do business again.
Herb
Friday, January 13, 2012
Thanks. I will suggest your company to people who ask. It was a good experience and the replacement part works great.
Nick
Seattle, WA
Thursday, January 12, 2012
The element arrived in good shape. It is now installed and tested. All is well again with the oven of our stove. Thanks for the good service.
Darian
West Suffield, CT
Thursday, January 12, 2012
The element arrived in good shape. It is now installed and tested. All is well again with the oven of our stove. Thanks for the good service.
Darian
West Suffield, CT
Thursday, January 05, 2012
Yeah! Thanks so much! You guys have great prices and I will definitely recommend your site to anyone I know needing an appliance part. Thanks again!
Jenna
Hayden, AL
Thursday, December 29, 2011
Thanks for the quick shipping. You provided a genuine part at half the
price of the local retailers in my area. I appreciate your excellent
service.
Troy
Export, PA
Tuesday, December 27, 2011 I just wanted to thank you. I received my pump for my washing machine
today and popped it in and now it runs perfect. I was skeptical at first
because you are significantly cheaper than anywhere else online or
locally and you have a no returns policy on electronics. With that said
you were still at least $50 cheaper than the next guy which was worth it
to me so I took the plunge. A few days after ordering the part it
arrived and took about 10 mins to install and now I'm catching up on all
my laundry. Chuck Blaine, MN
Saturday, December 24, 2011
Thank you for the info. The new oven board is working great and has saved the Christmas dinner this year!
Although I think these boards are more expensive than they should be for
what they are, you had the best price I found and the core refund is a
nice bonus that not all other parts suppliers offer. Thanks for the
prompt service.
Happy Holiday's
Ken
Sharpsburg, GA
Saturday, December 24, 2011
Many
thanks for the fast shipment. It's wonderful to be able to do business
in this fashion. I have the dishwasher fixed in two days due to your
fast service.
Dan
Fredericktown, OH
Friday, December 23, 2011
Just wanted to thank you for promptly shipping the burner element I ordered from you last Saturday. I received it Wednesday.
Rob
Thursday, December 22, 2011Very Pleased customer!!! I usually do not write reviews but due to exceptional service, i will...
1: BA Filter Supply immediately confirmed i ordered the correct part via email and phone
2: Price was best for both the part and shipping.
3: Shipping was a two days given the cheapest method.
4: Part fit and works perfectly!!!
Great job!!Guy Ridgefield, CT
Sunday, December 18, 2011Thank
you for advising me of this refund. I will definitely use you in the
future for any appliance parts I need and also recommend you to my
family. Your service was excellent, quick, and you were the only ones I
could find with the part!!
Thank you,
Bonnie
Sunday, December 18, 2011
Cheryl,
I wanted to thank you for the prompt and professional service
your company provided. I received the replacement ice maker on Friday
(I was pleasantly surprised the USPS delivered the package so quickly),
performed the transplant and was producing ice within an hour. In this
Internet age, it's nice to speak live with someone.
Thanks again and Happy Holidays to you and your family,
Joe FLEMINGTON, NJ
Dec 16, 2011
My Frigidaire range oven quit working with a loud popping noise while my
wife was baking. Couldn't find the parts in Jacksonville Florida
without them ordering it and being charged shipping. Found BA Filters
online and they had the best prices and had the parts in stock. A very
helpful sales person offered to have Dean call me back and answer my
questions as I didn't want to buy any parts I didn't need or not fix the
problem. Dean called me back, walked me through how to trouble shoot
the problem to identify the failed part. I was not at home with the
range when he called me back....and he told me to call him back if I had
further questions. I went home and worked through what Dean told me to
do and was still not sure I needed the clock controller module. I
called Dean and he walked me through all the additional steps. It was
like having a experienced service tech in my house. With Dean's help I
identified that I did need the clock controller module. Dean (one of
the owners) further told me to call him back if this part didn't fix the
problem and he would work with me to get that oven working. I will
not search the internet for any future appliance repair issues. I have
done home appliance repairs in the past and worked with a few different
appliance part supplies online and local parts shops This site has the
BEST PRICES AND AWESOME TECH SUPPORT of all the online and storefront
ops I have dealt with. Highly Recommend them
Jim R in Jacksonville
Saturday, December 16, 2011 Dec 16, 2011
My Frigidaire range oven quit working with a loud popping noise.
Couldn't find the parts in Jacksonville Florida without them ordering it
and being charged shipping. Found BA Filters online and they had the
best prices and had the parts. A very helpful sales person referred me
to Dean to answer my technical questions as I didn't want to buy any
parts I didn't need or parts that would not fix the problem. Dean
called me back, walked me through how to trouble shoot the problem to
identify the failed part. I was not at home with the range when he
called me back....and he told me to call him back if I had further
questions. I went home and worked through what Dean told me to do and
was still not sure I needed the clock controller module. I called Dean
(he actually answered) and he walked me through all the additional
steps. It was like having a experienced service tech in my house. With
Dean's help I identified that I did need the clock controller module.
Dean (one of the owners) further told me to call him back if this part
didn't fix the problem and he would work with me. I will not search
the internet for any future appliance repair issues. I have done home
appliance repairs in the past and worked with a few different appliance
part suppliers online and local parts shops This site has the best
prices AND AWESOME TECH SUPPORT of all the online and storefront ops I
have dealt with. Highly Recommend them Jim Jacksonville, FL
Thursday, December 15, 2011
Received my order today. It was the fastest I have ever received an order on the internet. Thank you.
Charles
New Rochelle, NY
Thursday, December15, 2011
I had a question about a problem with my refrigerator. Dean returned my
call within 15 minutes and discussed it with me and determined it was
the control board . Walked me through the operation of the unit and
described how each part functioned and how the refrigerator turned on.
Outstanding customer service and always willing to help the customer
solve the problem to avoid costly service calls. THANK YOU !!
Anthony
Williamsville, NY
Monday, December 12, 2011
Thank-you,
Gerald, for your prompt attention to my problem. You can bet that I
will be doing business with you in the future. There is a lot to be
said for hassle free business in this day and age. If you treat all
your customers like this, I will bet that you are busy. I will
certainly recommend you to all my people.
Sincerely,
Andrew.
Burlington, WI
Tuesday, December 06, 2011
I
just wanted to say thank you for the quick turnaround on the part that I
ordered. I just installed the GE inverter and the washer is back in
business. Many thanks!
Regards,
Steve
Stevens, PA
Monday, December 05, 2011
Hi:
I just wanted to thank you for the quick delivery of the
Whirlpool Auger Drum. We ordered it on 12/3/2011 in the middle of the
night, and we were notified the next morning (Saturday) that it had
shipped, and delivered on a Monday. Wow! you guys are fast. We watched a
youtube video on how to install it, and it took about 20 minutes to
install. We kept taking the bin out to try to find the problem..it
wasn't till we dumped out all the ice that we were able to find the wore
down auger. Now we don't have to hear our dog crying for crushed ice.
He is so spoiled he won't drink regular water.Our household is in peace
again, thanks to your quick service. Oh, and you had the best price we
could find.
Thank you,
Peggy
Hinckley, OH
Tuesday, November 29, 2011
Fast service, I will use
your company again.
Thanks
John
Floral Park, NY
Sunday, November 20, 2011 Thank you! It was a pleasure working with you and your
company. The part we ordered for our refrigerator is working
perfect and will keep you all on file for parts next time something goes
out. Almost inevitable here in the tropics.
Mahalo nui loa,
Wednesday, November 16, 2011 Hi
I searched the web to try and find out why my washing
machine filled with water and then stopped.
I tried several parts companies who never gave me a
definitive answer to my problem.They all said we are not technicians but
it sounds like you need this and it is electrical so you can not return
it if it does not fix your problem,
Then, I came across bafiltersupply and I called them only to
get an answer machine.To my suporise Dean called me back listened to my
problem and explained to me what part I need and why I needed that part
without equivocation. Wow I was thunder struck!
Dean explained in detail where the part is what to look for
and how inexpensive and easy it will be to fix.So find the part on his
website and it was half the price of other parts companies!Wow how lucky
can you get.
I would strongly recommend you call bafiltersupply company
and not waste your time searching the web.
Dean,it took me many years to find you but now I feel like I
will never call an appliance repair man again.
All the best to you and bafiltersupply company
Regards Jay
Feel free to post this on your customer review page
Saturday, November 12, 2011 Thank
You. Your process time, your email information regarding the order
status and the delivery for my order was amazing. I have never dealt
with a company that has been so efficient such as yours and it has been
an absolute pleasure to do business with you. I will certainly spread
the word to my friends should they need a product that your company
supplies. My best and thanks again!
Craig
Scottsbluff, NE
Wednesday, November 02, 2011 You bet. We will use you. Again, thanks for your help, my customer was happy.... your great.
Regards,
Bob
Gilbert, AZ
Sunday, October 23, 2011 Gerald,
I would like to thank your company for its quick response in handling
this matter. It is truly wonderful to know that great customer service
still exist.
Keith
HOUSTON, TX
Sunday, October 23, 2011Excellent!
You not only had the best price by far, but also delivered faster than
expected and produced a flawless product. I will certainly be using you
in the future and tell others I know about you guys. Thanks for
Everything.
-Tim Clearwater, FL
Friday, October 21, 2011
You have already helped not only me, but all of my household!
This is just to let you know that I couldn't believe that the 2198597
ice maker I ordered less than five days ago would arrive so early. My
husband installed it immediately, and in less than two hours the machine
started doing its work. I must confess I was a little reluctant to
place this order, since I didn't know anything about BA, so my
satisfaction is double: having found a reliable service company
conscious of a customer's needs, and watching my grandchildren enjoy the
flow of ice
at their grandparents' appalled look. (We do enjoy it, too.)
We are keeping you as first choice in our bookmarks section for any
future need. Thanks again!
Margarita
Saturday, October 8, 2011
I just purchased a replacement module for my GE stove which got damaged
due to our electric company losing its ground connection. After
searching for the module online, not only were you one of the least
expensive from the multiple searches-your receptionist was very helpful
and friendly in taking my order for the module. It came in exactly as
described in your description pages, through US Mail, faster then you
said- 3 days from placing the order. I installed it less than 10 minutes
and my stove was up and running like 'new'. Thank You. If you want to
use this as a customer review, I am not facebook friendly-OK-You guys
Rock!
Steve- Warren, MI
Wednesday, October 05
Thank
you! Haven't received the items yet (obviously) but I feel compelled to
let you know your prices are better than those on Amazon!
Kristin
Plantation, FL
Tuesday, October 04, 2011 Cheryl,
thank you so much. Your service is excellent.
Every business should be so easy to deal with, I will recommend you to
anyone who is looking for replacement parts.
Thanks again for your support and quick
response, Alfons New Fairfield, CT
Monday, October 03, 2011 The new timer arrived today and it is installed and the dryer working fine.
THANKS! It is a good thing for me that impersonating a dryer repairman is not a
serious offense. Once again thanks for a good product, at a good price and GREAT
service.......Pete
September 25, 2011 Cheryl,
Thank you for assuring that I received this GE part before
the weekend. It arrived Friday afternoon in excellent condition. Your
professional attention to my order is sincerely appreciated,
Nick
September 25, 2011
I just wanted to commend Cheryl for being such a BIG help. And your
shipping is out of this world you guys really know how to get the job
done!
Thanks,
Hollie
P.S.
Now I can finally do laundry again :)
Sunday, August 28, 2011 Hi - our order arrived. Thanks for the fast delivery and the great price on the product!
Tim
Blaine, WA
Thursday, August 18, 2011 I can only say that I am amazed at the service we received. I ordered a part for our wall oven (control clock) a little before 2pm on Tuesday 8/16/11. Received an email a little after 5pm the same day saying order shipped. Received that order by regular mail today, 8/18/11. Oven fixed. Part was $100.00 less than we was quoted by repairman with no tax. Needless to say we will be back if we need more parts.
Rating: 5 Julia, Alabama
Wednesday, August 17, 2011
GREAT SERVICE THANK YOU
Thank you for the great service, and quick delivery.
Stanley
N.J.
Sunday, August 07, 2011
Gerald,
Thanks. Your site is now in my favorites, so the next time I need a part I will be sure to check your site.
Ed
Divide, CO
Tuesday, August 02, 2011
?
Holy smokes. The part arrived in todays
mail. My wife is so pleased to have her dishwasher running again after the
power surge.
Thank you so much.
Bill
Columbus, OH
Monday, July 25, 2011
Thank you for quick response. After looking at the part again, I
believe it will work. Your customer service has been fantastic and I
appreciate the effort you have given to help me solve my problem.
Please consider this issue resolved.
Thank you,
Philip
Jacksonville, FL
Had what I needed at a great price!! Would not hesitate to shop here
again, an highly recommend this site to anyone. Everything was shipped
quickly and arrived sooner than I expected. My new part works
flawlessly.
Darin via Feedback
Thursday, July 21, 2011 Your company rules. Not only did you offer the exact product I needed at
half the price, your shipping was lightening fast. I thought my laundry
was going to pile up beyond control, but I received and installed the
washer part less than 36 hours after ordering it online. Love that!
Thank you for your great service and budget-friendly price!
Tracy Nashville, IN
Wednesday, July 20, 2011Just
wanted to thank you for the very fast shipment on the part I ordered
from you. I received it today. I will definitely recommend your
website to everyone.
Sincerely, Sue Roscommon, MI
Sunday, July 17, 2011
Thank you the range is back up and running. If I do need any parts in the future yours will be the first site I check.
greg
Kalamazoo, MI
Saturday, July 16, 2011
The part fit perfect and works great. Best price too.
thanks,
Gary Cary, NC
Friday, July 15, 2011
Cheryl:
I can't thank you enough! The replacement
valve you sent fit and worked perfectly in our refrigerator. For a $26
part, you really went above and beyond with your customer service. Just
when I thought good 'ole customer service was a thing of the past, you proved me
wrong. I did leave feedback for your company on Merchant Circle..
and bookmarked your website for future reference.
Sincerely,
Steve
... a very satisfied customer
Monday, July 11, 2011
Just
wanted to write to you about how happy I am with the service provided.
Dean who took my call went looking for the part in the warehouse and
personally got it in the mail the same day. Part was received a few
days later and everything was great. Highly recommend to anyone needing
appliance parts.
Thanks
Joestamford, CT
Thursday, July 07, 2011
Hello,
Thank you. Your customer service was excellent. I am sorry I had to return the part, but Sears would not let me use it.
I will remember you in the future.
Sincerely,
Jill
Tuesday, July 05, 2011
Hi
I received the timer and installed it and it seems to be working fine thanks for the fast ship.
CharlieHighland, NY
Thursday, June 30, 2011
THANKS FOR THE PARTS, WORK WONDERFUL. YOU SAVE ME
ABOUT 550 DOLLARS.
FELIX
NAUGATUCK, CT
Wednesday, June 29, 2011
Cheryl-
The package arrived this morning and the dryer is up and running!
Thanks so much for your support and prompt service!
I will most definitely recommend BAFilterSupply to others!
Best Regards
Rich Grayslake, IL
Friday, June 24, 2011
Good morning!
Just wanted to thank you for your fast and accurate
service! I ordered a part on Sunday night and received it on
Wednesday! Look forward to ordering from you in the future.
Craig
Thursday, June 23, 2011
I
just want to say that the customer service at BA Filter Supply is by
far the most excellent I have received. Additionally, the price for the
part itself was the absolute cheapest I could find anywhere, and it was
delivered quickly and with very reasonable shipping charges.
But then, a few weeks after installing the part I started to have
trouble with my washer again. I emailed BAFS asking if the part could
have possibly gone bad and what I should do next.
I received a phone call from Dean later the same day, and he proceeded
to walk me through diagnosing the problem and gave me instructions on
what to do. After I got off the phone, I did what he told me (involving
such handy tools as a toothpick and a baby nose sucker!) and it worked
exactly as he said. He even called back an hour or so later to check in
and make sure I had solved the problem. I just couldn't believe it!! I
was able to save so much money by ordering from BAFS, and I have gained
knowledge of my machine (and some handy tricks!) that will help me keep
my machine running smoothly.
Dean was SO friendly and helpful, and just went above and beyond what
was required to support the $16 purchase I originally made. BA Filter
Supply will be on the top of my list in the future when I need anything
for my appliances. And Dean even said he will be making some videos for
YouTube soon- I look forward to them very much! A good company who
supports DIY repair is exactly who I need. THANK YOU!!!!!
Jennifer in Athens, GA
Monday, June 20, 2011
Just
wanted to thank you for your quick service and very affordable prices.
Glad I found your web
site.
Sincerely Vinnie
Wednesday, June
15, 2011
Just wanted to say thanks,
I am hesitant to order online from people I do not know but your service
was outstanding. I placed the order Monday and within hours you shipped and I
received within 45 hours. I've installed the new timer switch and it works, also
you saved me allot of money.
Could not be happier and I will save your site in my favorites for the
future!
Jim Wisconsin Dells, WI
Thursday, June 09, 2011
Thanks
again for responding so quickly. I already received and installed the
new part. I'm certain that we'll do business in the future. You all Rock! Terry
Wednesday, June 1, 2011I
just wanted to drop a line & say that you all did a great job with
this order. Shipped it out fast, & you were the cheapest on the
web! Thanks!
Brandon Pea Ridge, AR
May 26, 2011
Greetings BAFilterSupply,
I found your site through Google on Monday eve as I was in need
of a washer replacement part and a good market price.
The search engine directed me to your company.
On Tuesday I ordered a washer timer from your company on line.
It is Thursday and the part is already installed and working great.
I am writing to thank you for the great service and a price to beat all.
In the future if you decide to post a page of customer recommendations to your
site you can use this email or just ask me I would be glad to recommend your
company to anyone.
Five Stars for ease of use, customer service, price and super fast delivery.
Thanks again!
Sincerely,
Tom
Round Lake Beach, Illinois
Tuesday, May 10, 2011
You
guys are my new favorite people ever. If we had not found the
thermostat for this oven the kitchen was going to have to be completely
remodeled. THANK YOU, THANK YOU, THANK YOU for having the part we need.
Laura
Alabama
Friday, May 06, 2011
Thanks
Cheryl, the information did, in fact, just show up. Outstanding
customer service! Thanks very much for the timely assistance. It is
scheduled to be delivered to me today.
Best Regards,
Mark
Monday, May 02, 2011
BAFilterSupply.com
Greetings;
I just wanted to tell you that the order I placed was exactly the right part. I also want to thank you for such quick delivery and low prices.
You were the best price I could find on the net. Thank you for a very good job with my order. I will use you again!!!
Joe
Lorain, Ohio
Thursday, April 28, 2011
To BA Filter Supply Personnel:
We placed our order for a Maytag Evaporator Fan Motor around noon on Monday (April 25th) asking for Express Delivery. The lady taking the order was so helpful and courteous. We received the part Tuesday (April 26th) afternoon, put it on in the evening, and by Wednesday morning our refrigerator was running as good as new. Thank you so much and if we ever need a part or service you offer, we will certainly use BA Filter.
Max and Connie
Jerico Springs, MO
Monday, April 25, 2011Thanks
for all your help and assistance. You were correct. the Timer was not
the Issue. The Lid switch check out OK. No micro switch as you described
is an older model. The problem was a wire to the water level switch. I
found a wiring diagram and help isolate the problem. I do want to thank
you for you help, patience assisting me in getting the problem fix. You
are the best customer service I have ever encounter in my life. Take
care. Jose
Tuesday, April 12, 2011
Hello,
Thank you for great/fast service and good prices on the parts for my dryer.
I will order from you whenever I need parts in the future and will recommend you
to everyone.
Thank You, Robert
Brookfield, Wisconsin
Monday, April 11, 2011I am in receipt of this order, today 11 April 2011. And our Kenmore Elite HE 3t has been restored for use. Thank you so much for helping me and having the order arrive in such a timely and fast manner!
With best regards
Joseph Lebanon, Va
Thursday, April 07
My
Maytag washer would not fill with water and Maytag did not have any
technicians that could talk to me and the national service/parts
supplier they suggested still had me on hold after 20 minutes.
I
found BA Filter on line and a person answered the phone and Dean called
back and talked me through taking off the front panel and diagnosing a
bad fuse. He spent at least 30 minutes of his evening helping me then
informed me I could purchase the fuse from the local hardware or auto
supply store.
Thanks, Dean!
Dawn
Olympic Valley (Tahoe City), CA
Friday, April 01, 2011
Just want you to know I was very pleased with the
service you provided when I needed the part for my washer and you will be the
first I check with for all appliance parts and filters in the
future.
Gary Linder Glasco,
NY
Monday, March 28, 2011
Gerald,
Thank
you for your prompt response, your customer service is excellent, I
respect that. I will make sure I include the information you asked for
when I ship the broken one.
Thanks,
Sandeep
Newburgh, IN
March 12, 2011
Gerald -
Thanks for your great service!
Have a great weekend too!
Mike
Austin, Texas
March 11, 2011
Hi,
I just wanted to say how much I appreciate you guys down there at BAFilter Supply. My Frigidaire stopped working. I thought the timer was bad since the spin cycle was not working. I called Cheryl in sales, and she had the part I was looking for in stock. Before I ordered the part, Cheryl asked if I wanted to talk with one of her technicians before I placed the order.In a matter of 1 minute, Dean (the technician) talked me through all the components to check. After talking with Dean, I found the spin switch was faulty. It was not the timer. I can tell you plainly that any other company would have sold me the timer. BAFilterSupply saved me almost $100!
Good job guys! And thank you for your honesty!
Greg
Colorado Springs, CO
Tuesday, March 08, 2011
Just wanted to say thanks...
The part was as described and when I asked for instructions, I
received a call from Dean a technician..Though I didn't need his help,
he pretty much described how to do it on a message. It was a nice
surprise to get a call offering to help..
I was impressed and I will return to this site for any future purchases.
Thanks,
DD
March 4, 2011 Hi
I know you are busy but just wanted to let you
know that the order went well, fast shipping and I am very pleased. I
will buy again from you in the future.
Kind Reguards
Anthony
February 25, 2011
HelloI'm just writing to express my thanks for your prompt and reliable service. I ordered a GE #WD26X10039 pump and received it today. The part is right, priced reasonably, and it arrived promptly. This is my first purchase from BA Filter Supply, and I will certainly use your services again! Thanks much, Moses Fernley, NV
Mr. Moses,
We just wanted to say Thanks! for your email. We pride ourselves on Customer Service and price and it appears that you were pleased with both.
Thanks So Much,
BAFilterSupply.com
We Are Here For you!
February 25, 2010
Hi Gerald,
The post office corrected the address and sent to me. I received
last night and installed on the frig already and it seems
working perfect now. Thanks so much for the help and I will certianly
buy from you again in the future.
Ken
San Ramon, CA
February 25, 2010 Thank you Cheryl and Dean! Your
customer service is top notch. You were diligent in contacting and
sending me a replacement once you found out I had received a part that
was mislabeled at the factory. The correct part arrived quickly and my problem was solved. I have and will recommend you to my friends.
Again, THANK YOU!!
JD Vienna, VA
February 17, 2011
It arrived 2 days ago & is perfect! I have saved 50% by going with you! thank you!
Cindy, Newport, KY
Ms. Cindy,
We're so happy we could save you money, deliver quickly and everything worked out well.
Thanks So Much,
BAFilterSupply.com
We Are Here For you!
February 7, 2011
Dear BA Filter Supply,
I have been fighting with my dishwasher since July. It worked and worked and worked and then didn't. The wash light would come on and just blink. I purchased the dishwasher at a local appliance center in Buffalo, NY. I placed call after call to their service center with no return call for months. I contacted the store itself I purchased the dishwasher from (broke after 3 years of use) and spoke to the manager who called the service center who called me. It then took 2 months to get a repair guy out to the house. I was given a 2 hour window for when he would arrive. He showed up in the last 5 minutes of that 2 hours window and used only those 5 minutes. He took the door off, said it was the control board, never looked underneath the dishwasher, and left. He said he would call me with the part, and, as before, after waiting and waiting and waiting, I went and purchased the part myself. He later called and wanted another $100 (after the initial $100 for his detailed appliance exam) to install it plus the $120 for the part). Yeah, I could have bought a new dishwasher.
So, I purchased the control board through you. After that did not work, I tapped into an appliance blog and was instructed to purchase an insert panel. I did this with no resolution. I then spoke to yet another appliance repair man and it was suggested that the control board purchased might be bad. It was at this time that I contacted your company and spoke to Dean.
When Dean instructed me that he did not think the control board was defective my initial instinct was, "here we go again." But after we started speaking, I could see that he was a man that really care about his business and the customer service he was providing.
Dean spoke to me on the phone for 30 minutes. He spoke me through the components of the dishwasher and was able to diagnose the problem over the phone, something the appliance repairman from Orville's could not do in person. And all of this was of no cost to me. He was pleasant, gave me his cell number, answered his phone in the evening, and never seemed put out. He stayed on the phone with me until the problem was solved.
I also found the website to have cheaper parts than most other places. Regardless, it is worth the price for the great customer service. It is what customer service probably used to be and should still be. Back when you used to get a human voice on the other end instead of a robot.
I was so pleased with the service I left Dean's name, positive review, and website on applianceblog.com and fixya.com.
Thanks again
Kimberly
West Seneca, NY
Ms. Kimberley,
We are very pleased that this worked out and we could be part of the solution. Thanks So Much,
BAFilterSupply.com
We Are Here For You!
December 23, 2010
B A Filters, I
would like to thank Dean for his concern and help yesterday. I was
amazed when the part appeared overnight and it was as easy to install as
he told me it would be. Thank you for saving Christmas! I
had originally placed an order with a local appliance repair company in
town. I have done business with them for years. They quoted 2 times
the cost B A Filters quoted, told me there was no way to get the part
until after New Years and that it would be another week after that to
install it. Can you imagine the look on my wife's face when I told her
she would not have a stove for Christmas dinner? Needless to say, that
was not acceptable. I talked
to Dean who personally drove to the warehouse, picked up the part and
took it to UPS for overnight delivery. I installed the part in 15
minutes and my wife is delighted. She has also put B A Filters at the
top of our list for future parts and support. I
have been in business for 40 years. I have never received the
customer service, empathy, support and reliability I received from Dean
and B A filters. I will pass their name to all my friends and always
call them first in the future. Paul Lawrence, Kansas
December 19, 2010
I
recently bought a gas valve from your company for my daughter and son
in law he installed the valve and flames shot up about 2ft. My daughter
called your company and within 15min your customer service got back to
her. Customer service got a tech. to call back and solved there
problem. This was all on a Saturday I want to personally Thank You So
Much for your assistance in helping them. You have one GREAT COMPANY and
Thank You again.
Noah
Swanton, Vermont
Mr Noah,
We're so happy we could help! We feel our job is to be there for our customer until their part is installed and they have a working appliance. Thank You for the compliment!
Thanks So Much,
BAFilterSupply.com
We Are Here For you!
December 16, 2010
Thank you. I received my order yesterday and everything worked great.
I just had a bad experience with a similar kit of aftermarket parts that were not made to spec. and caused me problem.
The parts I received are genuine Whirlpool parts. From the parts to the confirmation emails you guys were great.
Thank you again.
Felix
Joliet, Illinois
Mr. Felix,
We're so happy that you're happy! Customer satisfaction is very important to us. We hope we can help you in the future.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
Tuesday, December 14,
2010
Part received yesterday. Thank you for the prompt
shipping.
Richard Summit, New JerseyMr. Richard,
Thank You! Whenever possible, we ship same day so you can have your part in hand A.S.A.P.
Thanks So Much!
BAFilterSupply.com
We Are Here For You!
Monday, December 06, 2010
Thank you so much. You are definitely on my go-to list from now on.
Talia
Fort Lauderdale, Florida
Ms. Talia,
Thank You! Hopefully we can be of service to you again in the future.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
October 28, 2010
VERY IMPRESSIVE CUSTOMER SERVICE!
I was going to place an order online but wanted to verify the part
number and delivery time...So I called and left a message. I received
a prompt reply from Dean who went in the warehouse, pulled the part,
verified it was what I needed and waited as I finished typing in my
order to make sure it went through.
Kudos to BAFilter and Dean!
Thank You,
Tim
Los Angeles, CA
Mr. Tim,
Thank You for the compliment and Thank You for recognizing what we feel BAFilterSupply.com is all about, price and service.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
September 30, 2010
I placed an order online and received my purchase the very next day. Kudos to your service. Outstanding!!!!
I had a question about the part I ordered and received a call back the next business day, Dean, called and
was able to answer the question I had.
Great job/Great service.
I would recommend this company to any of my friends in need of an appliance part.
Thanks,
Marty
Dayton, Oh
Mr. Marty,
Thank You for the compliment!
Customer satisfaction is our main focus.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
Dear Gerald
THANK YOU so much! The pump arrived today and I installed it tonight. Looks like it is
working just fine!
I appreciate your help in getting it to me quickly.
Thank you again for your help!
Sincerely,
Janice
Harwinton, CT
Ms Janice,
Thank You! We're so glad we could help.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
September 9, 2010
Thanks for your great price on what I received, and also your fast and great packaging. Will do business again. You are AWESOME.
Gary
Addison, IL
Mr Gary,
Thank You! We appreciate your kind words and again, we do our best!
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
August 27,2010
Hi Gerald
Thankyou for your help.
Can you say a big thankyou to Dean he is a very good person. You are lucky to have such a good polite person representing your company.
I was very impressed with his phone manner and his knowledge. Can you say to Dean a big thankyou for his help. If you want to setup sales to Australia you will do well.
Best Regards and good health Alex
Sydney, Australia
Mr Alex,
Thank You for the kind words.
We are looking into international shipping now and should be doing so soon. We'll let you know.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
August 09, 2010
Thanks for the EXTREMELY FAST service !
Jim
Zeeland, MI
Mr Jim,
Thank You for your kind words. We do our best!
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
August 9,2010
Hi Dean;
Thanks so much for taking care of our order and such prompt shipment.
Marv
Northridge, CA
Mr Marv,
Thank You! We try our best to make sure our customers are taken care of.
Thanks So Much,
BAFilterSupply.com
We Are Here For You!
July 17, 2010
Thanks for the reply, Gerald..
After I sent you the email yesterday, I went directly to the USPS site, entered the Tracking Number you provided and all the current information was there.
What amazes me is that I received the filter today, July 17th, 2 days after I ordered it. You must have a fantastic order-entry-order-filling and shipping system.
You always know when a Company
cares.
Great Company.
Larry
Shellsburg, Iowa
Mr Larry,
Thank You for the compliment. We try to ship your orders the day we recieve them. Customer satisfaction is our first priority.
Thanks So Much!
BAFilterSupply.com
We Are Here For You!
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